This site is offered "as is" for visitors and is intended to be a timely and accurate resource; however, although we do our best to maintain links and to update information in a timely manner, we cannot be held responsible for misdirected or broken links. Where we link to third-party Web sites, we do not consider those links to serve as endorsements of products or services. Further, we are not responsible for any damages resulting from visitors who follow links off this site.

We believe the information we present to be accurate as of the time it is published online; however, we are not responsible for any damages due to faulty information or persistent information which has been updated but is retained by browsers, servers, or other hardware or software.

We also cannot be held responsible for damages resulting from time that we may be offline. The Internet is dependent primarily on a sensitive system of computers connected mainly by phone lines. Interruptions happen. In such a case, we will do our best to get online as soon as possible.

Rock Spring Heating and Cooling, Inc. wants to keep our visitors informed about our privacy practices. This statement discloses our practices on information gathering and information usage.

Use of Information
We may use contact information from visitors in two ways. We use financial information to bill visitors for products and services that they have ordered. We maintain control over all such information. We do not sell information to our advertisers or third parties.

Information from our opt-in e-mail newsletter list is used only to contact list members through e-mail. In these mailings we may include offers from advertisers. Other than this. we will not send visitors unsolicited information, commercial offers, or advertisements. Nor will we sell our mailing list.

Links to other sites
Rock Spring Heating and Cooling, Inc. is not responsible for the privacy practices or the content of Web sites that we may link to.

E-mail inquiries and security
Rock Spring Heating and Cooling, Inc. always welcomes visitors' questions.

While we generally maintain the anonymity of all requests, we remind everyone that any unencrypted e-mail message is potentially as open to scrutiny as a postcard. Never send information by e-mail that you would not want printed on the front page of a newspaper.

We do not solicit nor, for your protection, do we want ideas that could be construed as business opportunities; however, any ideas or information submitted to us become the property of Rock Spring Heating and Cooling, Inc.

Cookies
Our site uses cookies to allow us to compile visitor statistics for purposes of site improvements. Our tracking software does not collect personal information such as e-mail addresses or visitors' names, nor do we share any details of the tracking information with third parties.

We do not use an outside ad company to display ads on our site, nor do we use any software that rotates ads. Ads, where they may exist on our site, are static, selected by our visitors from links we display throughout our site; all of these ads are hand linked.

Security
We store our e-mail list and other sensitive information on computers other than our server, which is maintained by a third party Internet Service Provider. This practically eliminates the possibility of information falling into outside hands. Our credit authorization process is done completely offline to ensure privacy. We receive authorization for approved credit, and then we fulfill orders.

Corrections and Updates to Information
If you are a member of our opt-in e-mail newsletter list, and you wish to correct or update your information, please contact us. You may also contact us to notify us if you would prefer not to receive future mailings.

Copyright © 2003 Rock Spring Heating and Cooling, Inc. All rights reserved.